By Michael Marus, Chief Information Officer and Director of Information Technology, FSC International

In 2021, FSC developed and piloted a Blockchain cloud-based IT platform. The pilot aimed towards gaining insights on how blockchain technology can support FSC in systematic compliance checks of certified organizations’ claims, but more importantly, how blockchain can provide those organizations with answers to their most important questions around the materials they are handling, transforming, and trading at any given moment.

I am delighted to share that pilot participants were not only keen to support achieving the pilot goals, but also that participants brought a high level of energy to share knowledge and expertise that highlight urgent needs related to supply chain traceability and proof of legality that demand secure, viable solutions.

  1. Why are materials compliance checks and traceability so important?

    FSC trademarks are valuable to all our stakeholders, and we work to protect our reputation and enforce our trademark rights by monitoring trademark compliance and investigating false claims.  Certified organizations are licensed to use the FSC trademarks for on-product labelling and promotional use, and at the point of trade, organizations’ trade documentation carries FSC claims that tell trading partners the materials they are buying are certified. 

    When we find fraudulent claims and non-certified materials in FSC supply chains, there is a breakdown of trust, and the achievements of compliant certified organizations can be significantly obscured.  FSC’s supply chain investigations and Transaction Verification allow FSC to investigate, uncover, and address fraudulent activities carried out by certified organizations.  It is important that I share two essential and recurring realities that emerge from our investigations and the use of Transaction Verification. 

    First, certified organizations want timely verification that the certified materials received from their trading partners are compliant and accounted for all the way back to the source.  Investigations allow FSC to address problems that occurred in the past, often once the damage is done and materials have already passed through the supply chain even to the point of end-user sales.  Fraudulent activities carried out by one certified organization in the supply chain can cause lasting damage to the credibility and reputation of FSC and to all the certified organizations that fully meet our standards.  Transaction Verification is suitable for supporting investigations, but ex post facto data and verification offer little immediate and direct value to those certified organizations that are compliant with FSC’s certification standards. 

    Second, Transaction Verification is used in FSC’s supply chain investigations over a specific and past time period, and focusing on a specific high risk supply chain. This offers very little ability for FSC to adjust or scale to real-time monitoring during or after an investigation.  The process of conducting Transaction Verification requires multiple steps and interventions by certified organizations and their certification bodies to support maintaining the privacy of business relationships across the supply chain. 

    Compliance checks and undisputable traceability of materials are important to certified organizations and for FSC, and Information Technology tools can help overcome the obstacles of the lack of efficiency and not having timely verified information while protecting the privacy of business relationships. 

  2. What is blockchain and how can it support integrity in FSC supply chains?

    Simply put, blockchain is a record-keeping digital technology, and it registers transactions into a digital ledger that cannot be changed (a concept known as immutability).  These transactions are recorded in the ledger as a chain of data blocks via a consensus protocol that defines the veracity and data integrity of each transaction before it can be recorded on the ledger.  Unlike public blockchains associated with cryptocurrencies, consortium or “permissioned” private blockchain ledgers allow for access restrictions governed by parties’ permission to participate in the blockchain, even if the parties are not “known” to each other. 

    Like many global supply chains, forest-related supply chains rely on paper documentation, including a paper trail of invoices, bills of lading, and other “wet” signature/stamp trade paperwork.  Paper systems open the potential for fraudulent claims by cause of tampering with or falsifying documentation to inflate material volumes.  Blockchain can fundamentally change how compliance and traceability of FSC materials across supply chains are verified using secure technology, breaking free of paper-based documentation, and exclusively relying on paperwork exchanged amongst organizations to assert trade claims that imply that materials are compliant. 

    Another important aspect of blockchain is that it helps overcome IT “architectural” and operational limitations related to delivering a full package of immutability, information security, and consensus when the participating parties may be either known or unknown parties to each other.   A certified organization clearly knows their direct suppliers, but generally they do not have knowledge of their trading partners’ suppliers.  Blockchain allows trading partners to be connected to all parties handling materials down to the source and to verify the compliance of the materials as they move through the supply chain, without the need to reveal or even identify business relationships beyond those direct relationships an organization already has today. 

    I believe blockchain can offer value to certified organizations to support verification that the materials they trade are compliant and traceable to the source.   Today, FSC-certified organizations are required to maintain up-to-date material accounting records of the certified materials they trade, and we can tap into these records with blockchain to securely share and verify these point-of-trade exchanges across the supply chain. 

  3. What is the FSC Blockchain Beta?

    The FSC Blockchain Beta is a “permissioned” private blockchain ledger platform designed to verify materials trade compliance across FSC supply chains.  We have been conducting pilot tests of our technology from April 2021 to March 2022, and these pilots focused on high-risk supply chains.  A select control group of certified organizations was contacted to participate in the pilot programme. 

    The goal of the pilot programme was to demonstrate blockchain technology’s facility to transform trade compliance verification.  The pilots gauged organizations’ means of meeting requisite criteria to share standardized point-of-trade data, and we gathered information on features that will be indispensable to certified organizations.  Our pilot programme offered the space to validate blockchain technology with real data and to determine the conditions that would enable us to develop enhancements towards wider general availability to certified organizations in the future. 

    I believe the FSC Blockchain will transform materials trade compliance verification and traceability with a secure and trustworthy self-service digital platform to verify real-time “point-of-trade” inputs and outputs of FSC-certified materials. 

Person computer

About the Pilots

The pilot targeted two supply chains in Ukraine and China, and 10 companies were successfully onboarded, trained, and supported in signing up to start sharing their FSC-certified materials input and output transactions specific to the pilot-relevant supply chains. Pilot participant companies had three options to contribute their point-of-trade transaction data: via web interface, via spreadsheet bulk data template, or via API (Application Program Interface, a way to automate data contribution by connecting a company's existing materials accounting IT platforms to the FSC Blockchain).

While none of the participants chose to invest time and effort to connect their own existing IT platforms to use the FSC Blockchain API, the web interface and the spreadsheet bulk contribution template were adopted, and more than 10000 point-of-trade transactions were shared in the platform. Participants saw their contributed transaction data transform from “submitted”, to “being verified”, to “verified”.

Participants were encouraged to try out mock data dashboards, geared to inspire participants to consider and provide feedback on what real-time information could be conceived to answer fundamental questions like, “How many outstanding transactions are awaiting verification?”, “Which of my suppliers has outstanding transactions awaiting verification?”, for example.

Feedback

Encouraging Results

The pilot program plan was to collect data from participants until December 2021. However, because a handful of participants had a late start and were not able to meet the deadline to submit transaction data, the FSC Blockchain pilot was extended into the first quarter of 2022.

It goes without saying that the pilot participants in Ukraine were affected by Russia’s aggression and invasion of Ukraine in February 2022. I am deeply heartened by the firm and adamant determination of FSC Ukraine colleagues and Ukrainian pilot participant companies to continue participation in the pilot.

Participant feedback was gathered and reviewed across three goal areas. First, the IT platform (sign-in and data contribution interfaces/usability, verification process, reporting and dashboards). While there was positive feedback regarding the responsiveness and accessibility of the FSC Blockchain IT platform, participants made it clear that the user experience needs improvements to be more friendly to use. IT developers and designers strive for excellence with User Experience (UX) to make the IT platforms they design and build, useful, usable, and accessible to those who use the platforms (the users)!

Second, we gathered information and feedback on participant companies’ ability to make their materials accounting data compatible with the FSC Blockchain. Certified companies are required to maintain up-to-date material accounting records of their certified material inputs and outputs. Making these records compatible with the FSC Blockchain signifies that participant companies made small modifications to standardize their existing data to be able to participate in the FSC Blockchain pilot. The feedback in this area was positive in terms of compatibility/formats and data availability, and pilot participants expressed less positive feedback with regards to data processing time. Regarding data processing time, the FSC Blockchain pilot platform does not notify pilot companies that transactions from their trading partners are awaiting verification, which means that days or weeks may pass until a trading partner submits data that assists in verifying claims.

Lastly, we gathered feedback on participant companies’ viewpoints on what was missing in the FSC Blockchain, and overall, what are the features and functions that would be indispensable to them. Participants were highly motivated and even passionate about sharing what kind of data should be added to the FSC Blockchain, and they were firm in relaying that “if you can trustworthily and securely connect supply chains from source to final product, then you must consider developing features that allow the essential data and information for traceability to ‘travel’ along the Blockchain starting from the source.”

These essential features were clear: verified claims vs. verified compliance of materials (down to the source), automatic materials mass balance calculations (outputs should be directly calculated based on inputs), and legality documentation about the origin of materials (when trading across borders, support legality documentation requirements).

Shaping Future Development of the FSC Blockchain

The pilot version of the FSC Blockchain assisted in verifying point-of-trade claims, it provided simple ways to contribute data without significant operational change by certified companies, and it opened the door to designing improvements to unleash the power of data to address a growing need to demonstrate compliance, traceability, and legality to trading partners, governments, and consumers.

Armed with the learnings and feedback from the pilot, we are designing the next generation FSC Blockchain IT Platform to cater for enhanced materials accounting and mass balance calculations, advanced analytics that can answer claim vs. compliance questions, and legality documentation support with privacy-enabled sharing and transmission amongst companies. Our plan is to develop the FSC Blockchain improvements and enhancements in 2023 with features and capabilities that allow for increased participation.